Terms & Conditions

TERMS AND CONDITIONS FOR SALE OF GOODS ONLINE

1. Introduction Welcome to Onyx Poppy Boutique Online. These Terms and Conditions govern your purchase of goods from our website. By placing an order, you agree to be bound by these Terms.

2. Orders & Acceptance 2.1 All orders placed through our website are subject to acceptance. 2.2 We reserve the right to refuse or cancel any order for any reason, including stock unavailability, pricing errors, or payment issues. 2.3 A contract is formed when you receive an email confirmation of your order.

3. Pricing & Payment 3.1 Prices are listed in Australian Dollars and are inclusive of applicable taxes. 3.2 We accept payments via PayPal, Afterpay & Major Credit Cards. 3.3 We reserve the right to update prices at any time but will honour the price at the time of purchase.

4. Shipping & Delivery 4.1 Delivery times are estimates and not guarantees. 4.2 Shipping costs are calculated at checkout and may vary based on location and shipping method. 4.3 We are not responsible for delays due to courier issues or unforeseen circumstances.

5. Returns & Refunds 5.1 You may return items within 30 days of receipt, subject to our return policy, notification of intention is to be done within 24 hours of receiving. 5.2 Items must be unused, in original packaging, and accompanied by proof of purchase. 5.3 Refunds will be processed within 5 business days after we receive the returned goods.

6. Warranty & Liability 6.1 Products may be covered by a manufacturer’s warranty, as applicable. 6.2 We are not liable for indirect, incidental, or consequential damages arising from the use of our products.

7. Intellectual Property 7.1 All content on our website, including images, text, and logos, is owned by us and protected under copyright laws. 7.2 You may not reproduce, distribute, or use our content without permission.

8. Privacy Policy 8.1 We collect and process personal data per our Privacy Policy. 8.2 By purchasing from us, you consent to the collection and use of your information as described in our Privacy Policy.

9. Governing Law & Disputes 9.1 These Terms are governed by the laws of Queensland. 9.2 Any disputes shall be resolved in the courts of Queensland.

10. Changes to Terms 10.1 We reserve the right to update these Terms at any time. 10.2 Changes will be effective upon posting on our website.

11. Contact Information For inquiries, please contact us at Onyxpoppyboutique@gmail.com or (07) 54770902